Delete Account

⚠️ Important Warning

Account deletion is permanent and cannot be undone once confirmed.
After deletion, your account and all cloud data will be permanently removed and cannot be recovered.

Data Information

Data that will be deleted

• Firebase authentication account (email / Google account)
• All personal concert data
• Ticket details, ratings and personal notes
• Preferences and notification settings
• Cloud-synced data

Data that will be retained

Concert information (name, venue, date, artists) you previously published to the public concert library will remain available for other users.

This data contains no personally identifiable information and will no longer be linked to your account after deletion.

How to Delete Your Account

In-App

For users who can still log in to the Flytix app

Open Flytix → Settings (top right) → Account → Delete Account

Type "DELETE" to confirm. Your account will be deleted immediately.

Method 2: Email Request

For users who have uninstalled the app or cannot log in

After receiving your request, we will process it within 30 business days and send a confirmation email.

Processing Time

Method 1 (in-app): Immediate
Method 2 (email): Within 30 business days
After deletion, your login credentials will be invalidated immediately.